When creating an SMS followup to a Campaign Monitor campaign using our Journey builder, you will see the following menu pop up when linking two nodes:
These are the specific statuses that will trigger your followup SMS campaign:
- Bounced - the email address included in your Campaign Monitor send was not delivered
- Visited Link - the contact received and opened your email, and then clicked on the link that was included
- Opened Email - the contact received and opened your email only (but did not click the link)
- Received Email - the contact received your email only (but did not open)
Click here for more information on how to add an SMS follow up to your Campaign Monitor campaign.
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