It is advised you get up to speed before reading this tutorial - an assumption is made that you have linked both your Campaign Monitor and RunGopher accounts and have added your Campaign Monitor campaign to our journey building canvas.
Your journey canvas should be looking a little lonely right now, something like this:
Since it is likely that you will have contacts whose email bounced, let's go ahead and add the Email Bounce SMS campaign:
and link up the two nodes, setting the campaign status trigger to Bounced:
And you're now good to go! This will send the "Email Bounce" SMS campaign to each bounced email contact that Campaign Monitor notifies us about, asking them to specify their new email.
Pro tips
- For any SMS campaign that you added, you can view the conversation flow by right-clicking and selecting View Campaign to make any possible edits to the conversation.
If you're keen to see other neat use cases for your Campaign Monitor and RunGopher integration, check out:
- Follow up on subscribers who haven't opened your email
- Automatically schedule sales calls for subscribers who click through
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